Eau Claire, Wisconsin
4330 Golf Terrace, Suite 105, Eau Claire WI 54702-1262
Phone: 715-833-8336 | Fax: 715-833-8971 |Email:
The Eau Claire office facilitates the loss adjustments/claims for the Western Wisconsin Region and provides additional support for the Minneapolis/St. Paul and Duluth offices. Included in the Eau Claire office is the company's heavy equipment expert, the fidelity and worker's compensation specialists and the property General Adjusters. These experts will and do travel to the other locations.
Meet Our Staff
Tom Clark, General Adjuster, AIC
Tom is a Property General Adjuster specializing in commercial losses including business income and extra expense. His years of handling national accounts allow your losses to be handled with experience and proficiency. Tom's credentials include:
- BS in Business Administration
- General Adjuster Program
- Basic Casualty and Property and Intermediate and Advanced Property Insurance, Ocean Marine - Value Appraisal, Earthquake Schools
- Associate in Claims
- Instructor, Certified Continuing Education in Insurance
- Hazardous Waste Operations and Emergency Response (HAZMAT certified)
- Licensed in Minnesota
Mike Heck, General Adjuster, CPCU, AIC
Mike is a Property General Adjuster specializing in homeowner and commercial losses. Mike's credentials include:
- BA degree
- General Adjuster Program
- Basic Casualty and Property and Intermediate Property Insurance Schools
- Instructor, Program in General Insurance
- Chartered Property Casualty Underwriter designation
- Associate in Claims; Certificate of General Insurance
- Hazardous Waste Operations and Emergency Response (HAZMAT certified)
- Licensed in Minnesota
- Completed Xactimate Training Course
Randy Wollmer, CPCU, AIC
Randy is a multi-line adjuster with an emphasis in casualty claims. Randy's credentials include:
- BA degree
- Basic Casualty and Property, Intermediate Casualty and Advanced Casualty Schools
- Associate in Claims
- Chartered Property Casualty Underwriter designation
- Licensed in Minnesota
- Past President and Treasurer of Western Wisconsin Adjuster Association
Ann Brey, AIC
Ann is a multi-line adjuster with an emphasis in casualty and theft claims and worker's compensation investigations. Ann oversees the TPA workers compensation accounts for several self-insured entities. Ann's credentials include:
- BA degree
- AS degree
- Associate in Claims
- Basic Casualty and Property and Intermediate Property Insurance Schools
- Licensed in Minnesota
Mike Kemp, AIC
Mike is a property adjuster handling homeowner's and medium-sized commercial losses. He has developed estimating abilities as well as policy knowledge through practical experience and educational programs.
- Associate in Claims
- Hazardous Waste Operations and Emergency Response (HAZMAT certified)
- Licensed in Minnesota
- Haag-Certified Roof Inspector
- Completed Xactimate Training Course
Jo Dexter, AIC
Jo is an experienced multi-line adjuster specializing in general liability and auto accident investigations. Her experience means rapid conclusion of your claim exposures. Jo also assists at our satellite office in Hayward, WI.
- Associate in Claims
Cheri Nelson, AIC
Cheri provides experienced and professional property adjustment of homeowner, farm, and commercial losses, also loss risk inspections. Her years of adjusting experience are enhanced by specialized training, certifications, and "hands on" building construction and farm knowledge.
- Licensed in Minnesota and Florida
- Certificate in General Insurance
- Associate in Claims
- Certified in Property Adjusting by Vale National
- Certified in Commercial Adjusting by Fox Valley Technical College
Joe Susa
Having over 25 years experience in Auto and Heavy Equipment repairs allows Joe to fit in nicely to our appraisal division. Starting out as a body repair person and moving up to a shop manager gives him the perspective of all aspects of physical repairs. Joe's training through the auto body repair program and years of detailed estimate writing on heavy equipment gives the customer an assurance that an accurate reflection of damage is presented.
- Hazmat Tanker-Trailer Training
- Chippewa Valley Technical College Auto Body Degree
- Enrolled in I-Car Program
Larry Witt, AIC
Larry has 22 years of experience in the construction industry, a farm background, strong technical skills, and has achieved the AIC designation. Larry can provide full homeowners, farm owner, and commercial property adjusting services. Larry's credentials include:
- Associate in Claims
- Associate Degree (Civil Structural Technology)
- Completed Xactimate Training Course
Kelly Sutter
Kelly joined our Work Comp department in January 2010 to assist Ann Brey. Kelly has experience as a work comp adjuster with Acuity where she not only handled claims, but also assisted in the training of new claims personnel.
- Business Administration Degree
- 9 Years Experience in Work Comp and Health Insurance Claims
Dan Westaby
Dan is one of the only certified heavy equipment specialists in Western and Central Wisconsin. His years of auto, truck and snowmobile repair, augmented by the heavy equipment certification, means a quality repair estimate for your file. Dan not only does repairs, but has also raced stocks and snowmobiles.
Support Staff
Lisa Spina is the claim secretary and is responsible for providing the support for all staff. She is also the contact person if adjusters are not available.