Meet Our Eau Claire Team

4330 Golf Terrace, Suite 105, Eau Claire WI 54701
Phone: 715-833-8336 | Fax: 715-833-8971 | Email:

Included in the Eau Claire office are the company's heavy equipment experts and the property General Adjuster.

Board of Directors


Mike Heck, President
Randy Wollmer, Vice President
Luke Smith, Owner
Dan Wollmer, Owner

Property

Dan Wollmer, Owner

Dan Wollmer

Dan has over 12 years of experience in the construction materials industry as an estimator and outside salesman. Dan also worked 2 years for a residential home builder doing hands-on construction. He has attended many seminars detailing the various types of building products along with proper installation methods.

Dan completed the Basic Residential course taught by Joe Sprangers at Fox Valley Technical College, attained certification as a Water Restoration Technician, and is proficient with Xactimate Estimating. These attributes along with having achieved degrees in Supervisory Management and Business & Marketing have allowed for a quick and easy transition to claims adjusting.

Luke Smith, AIC, Owner

Luke Smith

Luke's college degree in Entrepreneurship Management landed him as the owner/operator of a licensed construction company for 15 years. His hands-on construction knowledge combined with his communication, management, and customer service skills provide for quality handling of residential and commercial losses.

Adam Mousel, AIC

Adam Mousel

After graduating CVTC, Adam began working for a local contractor doing new home construction and remodeling. He then spent eight years with 3M as a Group Leader and Trainer. Adam's construction experience along with his strong communication skills allowed for a smooth transition into handling insurance claims.

Nicole Tarcsay, AIC

Nicole Tarcsay

Nicole has a wealth of experience in fire, smoke, and water mitigation/restoration. She was the Project Manager for a local firm for 11 years meeting with homeowners, assessing on site damages, then writing her own mitigation and restoration Xactimates. She worked directly with insurance adjusters of numerous companies on the proper repair of losses and reaching agreed pricing. Nicole is also a licensed non-resident Adjuster (2023) with the Florida Department of Financial Services. Nicole has been able to immediately step into the role of skilled Property Ajuster for us.

On the lighter side, Nicole has lived an exciting life as a Senior Sea Kayak Guide conducting trips on Lake Superior. She has also spent a year in Alaska gaining an education in many outdoor and leadership skills ranging from swift water rescue to mountaineering. Now in her free time, she enjoys being outdoors backpacking, camping, and kayaking.

Auto/Heavy Equipment Appraisers

Drue Roberts

Drue Roberts

Drue has joined our Heavy Equipment/Auto Appraisal team bringing not only years of experience as an Equipment Sales Specialist but also knowledge of insurance coverages. Drue has 7 years background in insurance as an insurance adjuster then as an independent agent. During the last 17 years, he worked at a large farm implement dealership in Montana. His duties included not only assessing trade-in values but also trouble shooting mechanical or electronic issues. He worked closely with both the parts and shop departments

Chris Smith

Chris Smith

Chris has 33-years of experience in the automotive repair industry including 3 years as a body shop estimator. Chris has since been our appraiser for 3 years. His overall understanding of automobiles provides for an accurate estimate of both body and mechanical damage repair.

Joe Susa

Joe Susa

Having over 25 years of experience in the auto and heavy equipment repairs allows Joe to fit in nicely to our appraisal division. Joe started out as a body repairman and moved up to shop manager at Indianhead Truck and Auto Body in Eau Claire. Joe's training through the auto body repair program and years of detailed estimate writing on heavy equipment gives our client assurance that an accurate reflection of damage is presented

Support Staff

Delcie Jensen

Delcie Jensen

Delcie is adept not only with the computer, but also customer service and organizing. If you have the opportunity, be sure to ask Delcie about the culture in Thailand where she lived for seven years.

Nancy Mikkelsen

Nancy Mikkelsen

Nancy is the claim secretary and is responsible for providing the support for our Eau Claire staff. She has over 20 years of experience as a Health Insurance Claims Processor and Receptionist.