Eau Claire, Wisconsin

4330 Golf Terrace, Suite 105, Eau Claire WI 54701
Phone: 715-833-8336 | Fax: 715-833-8971 | Email:

Included in the Eau Claire office are the company's heavy equipment expert and the property General Adjuster.

Meet Our Staff

Officers

Mike Heck, President
General Adjuster, CPCU, AIC

Mike Heck

Mike is a Property General Adjuster specializing in homeowner and commercial losses. Mike's credentials include:

Randy Wollmer, Vice President
CPCU, AIC

Randy Wollmer

Randy is a multi-line adjuster with an emphasis in casualty claims. Randy's credentials include:

Property

Mike Heck, President
General Adjuster, CPCU, AIC

Mike Heck

Mike is a Property General Adjuster specializing in homeowner and commercial losses. Mike's credentials include:

Dan Wollmer

Dan Wollmer

Dan has over 12 years of experience in the construction materials industry as an estimator and outside salesman. Dan also worked 2 years for a residential home builder doing hands-on construction. He has attended many seminars detailing the various types of building products along with proper installation methods.

Dan completed the Basic Residential course taught by Joe Sprangers at Fox Valley Technical College, attained certification as a Water Restoration Technician, and is proficient with Xactimate Estimating. These attributes along with having achieved degrees in Supervisory Management and Business & Marketing have allowed for a quick and easy transition to claims adjusting.

Luke Smith

Luke Smith

Luke's college degree in Entrepreneurship Management landed him as the owner/operator of a licensed construction company for 15 years. His hands-on construction knowledge combined with his communication, management, and customer service skills provide for quality handling of residential and commercial losses.

Adam Mousel

Adam Mousel

After graduating CVTC, Adam began working for a local contractor doing new home construction and remodeling. He has spent the last eight years with 3M as a Group Leader and Trainer. Adam's construction experience along with his strong communication skills will allow for a smooth transition into handling insurance claims.

Casualty

Randy Wollmer, Vice President
CPCU, AIC

Randy Wollmer

Randy is a multi-line adjuster with an emphasis in casualty claims. Randy's credentials include:

Auto/Heavy Equipment Appraisers

Chris Smith

Chris Smith

Chris has 33-years of experience in the automotive repair industry including 3 years as a body shop estimator. Chris has since been our appraiser for 3 years. His overall understanding of automobiles provides for an accurate estimate of both body and mechanical damage repair.

Joe Susa

Joe Susa

Having over 25 years of experience in the auto and heavy equipment repairs allows Joe to fit in nicely to our appraisal division. Joe started out as a body repairman and moved up to shop manager at Indianhead Truck and Auto Body in Eau Claire. Joe's training through the auto body repair program and years of detailed estimate writing on heavy equipment gives our client assurance that an accurate reflection of damage is presented

Dan Westaby

Dan Westaby

Dan is one of the only Vale National certified heavy equipment specialists in Western and Central Wisconsin. His years of auto, truck and snowmobile repair, augmented by the heavy equipment certification, means a quality repair estimate for your file. Dan not only does repairs, but has also raced stock cars and snowmobiles.

Support Staff

Delcie Jensen

Delcie Jensen

Delcie is adept not only with the computer, but also customer service and organizing. If you have the opportunity, be sure to ask Delcie about the culture in Thailand where she spent 7 years.

Nancy Mikkelsen

Nancy Mikkelsen

Nancy is the claim secretary and is responsible for providing the support for our Eau Claire staff. She has over 20 years of experience as a Health Insurance Claims Processor and Receptionist.